Privacy Policy
Last Updated: August 2026
At House of Sundari, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store and share your information when you visit, interact with or make a purchase from houseofsundari.in (“Website”).
By accessing or using our Website, you acknowledge the practices described in this Privacy Policy.
Information We Collect
When you visit our Website, create an account, place an order, contact us or otherwise interact with House of Sundari, we may collect information such as:
· Name
· Email address
· Mobile number
· Billing and shipping address
· Order and transaction details
· Products viewed, purchased or added to your cart
· Device, browser and IP-related information
· Communications you send to us
· Marketing and communication preferences
Payment information may be collected and processed securely by our authorised payment service providers. House of Sundari does not ordinarily store your complete card, UPI or banking credentials.
How We Use Your Information
We may use your information to:
· Process and fulfil your orders
· Arrange payments, shipping, delivery, returns and refunds
· Communicate with you regarding your purchases
· Provide customer support
· Maintain and improve our Website and shopping experience
· Personalise your experience on our Website
· Detect and prevent fraud, misuse or security incidents
· Send offers, product updates or promotional communications where permitted
· Comply with applicable legal and regulatory requirements
Shopify & Third-Party Services
Our online store is hosted using Shopify.
To operate our Website and fulfil your orders, information may be processed by Shopify and shared with trusted third-party service providers such as payment gateways, logistics and courier partners, technology providers, analytics providers and communication platforms.
We share information only to the extent reasonably necessary for these providers to perform their respective services or as otherwise permitted or required by law.
Third-party providers may process your information in accordance with their own privacy policies and applicable laws.
Cookies & Website Technologies
Our Website may use cookies and similar technologies to operate essential website functions, remember your preferences, understand how visitors interact with the Website and improve your shopping experience.
Cookies may also be used for analytics, advertising and personalisation where applicable.
You may manage or disable certain cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain parts of the Website.
Marketing Communications
If you choose to receive promotional communications from House of Sundari, we may send you information about new collections, offers, events and other updates.
You may opt out of promotional communications at any time by using the unsubscribe option provided in the communication or through other available opt-out mechanisms.
Transactional communications relating to orders, payments, deliveries, returns or customer-service matters may still be sent where necessary.
Sharing of Personal Information
We do not sell or rent your personal information.
We may share information with trusted service providers involved in operating our business, including:
· Shopify and website-service providers
· Payment processors
· Courier and logistics partners
· Customer-support and communication providers
· Analytics and marketing-service providers
· Professional advisers and regulatory authorities, where required
Information may also be disclosed where required by law, regulation or legal process, or where reasonably necessary to protect our rights, customers or business.
Data Security
We take reasonable administrative, technical and organisational measures to safeguard personal information against unauthorised access, misuse, loss, alteration or disclosure.
However, no method of transmission over the internet or electronic storage system can be guaranteed to be completely secure.
Data Retention
We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, including processing orders, maintaining business and tax records, resolving disputes and complying with applicable legal obligations.
Your Choices & Rights
Subject to applicable law, you may have the right to request access to, correction or updating of your personal information and, where applicable, request deletion of your information or withdrawal of consent.
Certain information may need to be retained where required for legal, accounting, tax, fraud-prevention or legitimate business purposes.
You may contact us through our Website to exercise an applicable privacy right or raise a concern regarding your personal information.
Children’s Privacy
Our Website and products are not specifically directed towards children. We do not knowingly seek to collect personal information from children in violation of applicable law.
External Links
Our Website may contain links to third-party websites, applications or services.
House of Sundari is not responsible for the privacy practices, security or content of third-party websites or services. We recommend reviewing their respective privacy policies before providing personal information.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business practices, Website functionality, service providers or applicable laws.
Any changes will be published on this page, and the “Last Updated” date will be revised accordingly.
We encourage you to review this Privacy Policy periodically to stay informed about how we handle your information.
Contact Us
If you have any questions, concerns or requests regarding this Privacy Policy or how your personal information is collected, used or handled, please contact us through the Support or Contact Us page available on our Website.
House of Sundari
houseofsundari.in
Rooted in Grace. Styled for Today.